A mishap can happen quickly - it's good if you have reliable cover. If damage occurs that is covered by your luggage insurance, you can simply report the incident to us.
Please use our Claim form for baggage claims. This enables us to process your report quickly and completely.
„Note: If possible, please attach photos, sketches or other evidence to your report. The more complete your information is, the faster we can check the case. Our service team will be happy to answer any questions you may have."
Download form:
Submit baggage damage claim:
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